Booking Terms and Conditions
Guests are required to show a photo ID and credit card upon check in. A $200 credit card pre-authorisation is also required upon check in to cover any incidental charges.
Cancellation Policy
Low Season:
A deposit equal to the 1st night’s accommodation is payable upon booking & is fully refundable until 7 days prior to arrival. Final payment is due on arrival. Cancellation: Deposit is forfeited if cancelled within 7 days of arrival.
Peak Season:
A deposit equal to the 1st night is payable upon booking & is fully refundable until 28 days prior to arrival. Final payment is due 28 days prior to arrival. Cancellation: Full booking cost is forfeited if cancelled within 28 days of arrival.
Peak Season Policy covers all bookings with an arrival date inclusive of the below:
- 20 December 2025 – 26 January 2026
- 03 April 2026 – 06 April 2026
- 19 December 2026 – 24 January 2027
- 26 March 2027 – 29 March 2027
No shows or Terminations once checked in will incur a 100% cancellation fee (i.e. your credit card will be charged for the full amount of your stay).
Requests for specific floor levels and apartment numbers will be on a request basis and cannot be guaranteed.
Additional cleaning charges will apply in the event of apartment being left in an unacceptable condition.
Additional Policy
These additional policies apply to all bookings:
No Party Policy
Please note Breeze Mooloolaba has a strict No Party Policy. Should security be required as a result of excessive noise – a call out fee of $150.00 may be charged to your account.
Rubbish
Please ensure you dispose of your rubbish in the chute rooms provided on each level of the building. Bins for Glass and other recycling materials can be found in basement 1 Car Park. Under No circumstances is Glass to be placed down the chutes.
Additional fees may apply should excess rubbish be left in your apartment (More than one full bin).
No Pets Policy
If pets have been present in an apartment pest control and additional cleaning will be required and will be charged to your account.
