Booking Terms and Conditions
Low Season: A $200 deposit is required to confirm your reservation. Balance payable on arrival.
High Season: A $500.00 deposit is required to confirm your reservation. Balance payable one month prior to arrival.
Guests are required to show a photo ID and credit card upon check in. A $200 credit card pre-authorisation is also required upon check in to cover any incidental charges.
Cancellation Policy
Low Season:
14 days notification, refund of deposit less $100 administration fee.
14 days or less notification – no refund.
48 hours or less notification – full accommodation cost is payable
High Season:
28 days notification, refund of deposit less $100 administration fee.
28 days or less notification – no refund.
Advanced Purchase Rates:
Advanced Purchase Rates are pre-paid at the time of arrival and are non-refundable in the event of cancellation
Flexible Cancellation Rates:
Bookings made on a Flexible Cancellation Rate can be cancelled or amended free of charge up until 7 days prior to arrival.
Credit Card details are required to secure the booking, however no deposit will be taken until 7 days prior to arrival.
If cancelled within 7 days of arrival the deposit will be non-refundable.
Covid Cancellation policy:
Cancellation polices shown above will be overridden by the COVID Cancellation Policy in the event that Government Mandated Restrictions prevent travel as follows:
Bookings made directly with the property can be cancelled and refunded in full, or deposits can be transferred to new dates.
Bookings made through third parties should be cancelled or amended through the same channel from which they were booked, cancellation fees will be waived by the property where applicable.
No shows or Terminations once checked in will incur a 100% cancellation fee ie your credit card will be charged for the full amount of your stay.
Requests for specific floor levels and apartment numbers will be on a request basis and cannot be guaranteed.
Additional cleaning charges will apply in the event of apartment being left in an unacceptable condition.
Additional Policy
These additional policies apply to all bookings:
No Party Policy
Please note Breeze Mooloolaba has a strict No Party Policy. Should security be required as a result of excessive noise – a call out fee of $150.00 may be charged to your account.
Rubbish
Please ensure you dispose of your rubbish in the chute rooms provided on each level of the building. Bins for Glass and other recycling materials can be found in basement 1 Car Park. Under No circumstances is Glass to be placed down the chutes.
Additional fees may apply should excess rubbish be left in your apartment (More than one full bin).
No Pets Policy
If pets have been present in an apartment pest control and additional cleaning will be required and will be charged to your account.
