Booking Terms and Conditions

Low Season:
14 days notification, refund of deposit less $100 administration fee.
14 days or less notification – no refund.
48 hours or less notification – full accommodation cost is payable

High Season:
28 days notification, refund of deposit less $100 administration fee.
28 days or less notification – no refund.

Advanced Purchase Rates:
Advanced Purchase Rates are pre-paid at the time of arrival and are non-refundable in the event of cancellation

Flexible Cancellation Rates:

Bookings made on a Flexible Cancellation Rate can be cancelled or amended free of charge up until 7 days prior to arrival.

Credit Card details are required to secure the booking, however no deposit will be taken until 7 days prior to arrival.

If cancelled within 7 days of arrival the deposit will be non-refundable.

Covid Cancellation policy:

Cancellation polices shown above will be overridden by the COVID Cancellation Policy in the event that Government Mandated Restrictions prevent travel as follows:

Bookings made directly with the property can be cancelled and refunded in full, or deposits can be transferred to new dates.

Bookings made through third parties should be cancelled or amended through the same channel from which they were booked, cancellation fees will be waived by the property where applicable.

No shows or Terminations once checked in will incur a 100% cancellation fee ie your credit card will be charged for the full amount of your stay.
Requests for specific floor levels and apartment numbers will be on a request basis and cannot be guaranteed.
Additional cleaning charges will apply in the event of apartment being left in an unacceptable condition.